The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own discretion and free will.. Your personal information is kept private . We are committed to protecting your privacy. Authorized employees within the company may on a need to know basis only use any information collected from individual customers for the purposes of the agreed business.. Boteti Safaris only collects information that is required for us to provide our visitors and customers with a required service. We do not disclose any users personal information other than is required for us to provide a requested service. We only collect information that users provide of free will. This information is used for business purposes such as booking tours and related accommodation.
We constantly review our systems and data to ensure the best possible service to our customers.
We will not sell or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Newsletters and email marketing
This website may operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user. Subscribers always have the right and ability to unsubscribe from any of our mailing programs.
Third party software
This website may use 3rd party software such as tracking software (such as Google Analytics) to monitor its visitors to better understand how they use it.
No personal information is stored, saved or collected by such 3rd party software.
Comments and reviews
Users of, or visitors to, our website may not post comments, statements or other materials on our website that may be libellous, obscene, defamatory or that may infringe copyright, trade marks or any other intellectual property rights. Any such unlawful postings will immediately be removed from our site, without notice or warning.
Boteti Safaris cannot be held liable for any comments, statements or other materials posted on our website.
Adverts and Sponsored Links
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Boteti Safaris has taken all reasonable care in the preparation of the content on this website. However, we do not guarantee the accuracy or integrity of the information reflected on our site. Boteti Safaris including its members and principals shall not be liable for any loss or damage which may result from the use of our website or inability to use our site, or any information contained on our website, or services or products provided via our website.
Information or data on this website is merely an invitation to do business and not an offer or agreement. No agreement shall be concluded merely by sending a data message to this website or its owners. Valid agreements require an acceptance of an offer by Boteti Safaris. No e-mail message shall be deemed to have been received by Boteti Safaris until a response has been issued by Boteti Safaris. An automated response shall not satisfy this requirement. Once a booking is in place then payment arrangements will be agreed.
Electronic fund transfers, International Bank Wires, Credit/Debit Cards, Paypal or cash are all acceptable methods of payment. We will confirm payment details such as deposits and balance of payment when we accept a relevant booking from you.
Minimum 15 days notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. Deposits within the 15 day window are non-refundable unless we are unable to fulfill our obligations.
Deposit Refund policy:
- More than 45 days prior to departure: Client forfeits 10%
- More than 35 days prior to departure: Client forfeits 20%
- More than 14 days prior to departure: Client forfeits 50%
- 14 days or fewer prior to departure: Client forfeits 100%
Notwithstanding the above we always try and help guests who have a real emergency. Any additional concessions will depend on lodges and other operators involved.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all content relating to the Company’s services and the full content of this website.
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone or mobile telephone numbers.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of the RSA govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the South African courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
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